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Saturday, August 3rd, 2024 4:24 AM

Xfinity "AI" is blocking downloads and appear to have limits.

There's strong evidence Xfinity has a limit on downloads as with this new "Essentials" service it has again started blocking all downloads; PDF files, BitchUte downloads and even single image downloads 'fail'.  Sometimes they will start and then 'fail' with the .part files left in place.

Does anyone know what is the limit on downloads and if there is any way to increase this apparently secret limit?

(No one in customer service was aware of said limits; even a field tech was unaware of these limits.)

The first time this happened the blocking or mid steam torching of downloads was removed until this limit was again reached yesterday.

Official Employee

 • 

1.4K Messages

2 months ago

@user_y942n4 sounds like you might be having some internet security issues. We would suggest reaching out to our Customer Security Assurance who specialize with this type of concern.
Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329

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