U

Sunday, September 3rd, 2023 5:05 PM

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Xfi modem restarts on its own often

Lately, as in the past couple of weeks, our xfi modem has started to restart itself as if it is being unplugged. This has been happening almost twice every 30 min to an hour randomly. I am at a loss because nothing has changed since it was installed over 2 years ago. It needs to be fixed because we work from home and if it keeps cutting out due to this problem that is unacceptable. Please help

Expert

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110.9K Messages

2 years ago

Official Employee

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2.1K Messages

2 years ago

Welcome to our Community Forum, @user_740553 and thank you @EG for jumping in with some helpful troubleshooting tips :). I work from home so I know how important it is to have a reliable internet connection. What troubleshooting steps have you tried so far? 

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