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bert2me
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9 Messages

Saturday, November 8th, 2025 9:18 PM

XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a

MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have an option for Bridge mode at all. My MS-01 is more than sufficient to handle the network speeds, and has 10Gig NICs as well. If I can register it's MAC and use that I would be much happier and I will gladly send back the equipment, but otherwise I will need a version/software update of your equipment that I can enable Bridge Mode. 

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user_zn41gu

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2 Messages

2 months ago

Adding to the conversation. I need Bridgemode. Please implment otherwise I will probably have to cancel service and go back to optimum. 

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user_cdmi2y

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3 Messages

Add myself to the growing pile, this is ridiculous and I understand this is newer Tech for Xfinity but seriously.. you wasted resources, labor, and customers patience on this when you already had a planned (XB10) Wifi 7/10Gbit upgrade that was released that would work just fine considering it has 2 10Gbit ports,.. so why was time wasted on the XER10 when it didnt solve the issue that was actually there (Separate ONT from gateway making 2 different devices required).. Seems like a really poor business decision considering the XB7 already worked on port 4 and it was a Docsis Modem, begs the question why make the XER10 model at all when the XB10 was universally superior.. Please fix this or delete it and providion XB10s for EPON users!

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2 months ago

Eg-Zach-ly

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8 Messages

This should be the solution.  Forget implementing a bridge mode for the XER10 and just make it so the EPON is usable by itself!!!! 

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26 days ago

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user_zn41gu

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2 Messages

2 months ago

Would like to add my voice to this I need an XER10 Bridge mode. 

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CLsupra

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2 Messages

2 months ago

I am also very annoyed about this feature removal. looseing this and NAT looping due to "new" hardware.... why!?!?!?!?

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user_xdt22o

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1 Message

1 month ago

Comcast is forcing my HOA to upgrade to the XER10 router. Also, very annoyed at the fact that Xfinity removed our ability to enable bridge mode and will not allow us to connect directly to the ONT.
I'm joining my HOA tech committee to be involved in the upcoming HOA contract negotiations and will advocate to either adding a clause in our contract to allow residents to use their own hardware or switch to a new broadband provider for our cummunity.

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user_uvfzww

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1 Message

14 days ago

I just got my 1 Gig fiber service installed today and am now learning that the XER10 does not support bridge mode.  I explicitly asked when ordering the service whether I would be able to place the gateway in bridge mode and use my own router, and I was told YES.  I don't appreciate being lied to.  I will try the DMZ trick, but that does not excuse the lying.

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Eg-Zach-ly

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8 Messages

@user_uvfzww​ 

since you have the one gig service, you can swap your modem at an Xfinity office for the xb-8 modem.  Obviously this prevents an upgrade to 2 gig service if you ever wanted to but it would get you up and running in bridge mode for now.  It’s what I did and it’s working so far.  Shame they are losing money by limiting people to the one gig service.

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14 days ago

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XfinityCliff

Official Employee

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361 Messages

Hello @user_uvfzww and thanks for posting your concern here on our Xfinity Community forums!  As has been pointed out by @Eg-Zach-ly below, you do have the ability to swap out the modem to an XB8 model which does support bridge mode.  Having the Xer10 is kind of overkill if you are just going to bypass the advantages it offers in bridge mode with 1 Gig services.  But as was also pointed out - going to the other modem would limit your ability to update to the 2 Gig services in the future.  

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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12 days ago

ugaguy2010

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6 Messages

Did this turn into a comedy show?

The XER-10 offers ZERO advantages compared to even most mid-tier consumer routers. 

No custom DNS. 
No VLANs.

No QOS.

No customer routing.

No built in DDNS. 
No built in VPN server. 

The list goes on and on and on. 

We get it that Xfinity currently has no plans to implement bridge mode even if it does infuriate their customers.  Stop cramming this [Edited: "Inappropriate Language"] line that the XER10 is a superior router when it clearly is not. 

(edited)

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12 days ago

user_jtrt43

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14 Messages

How do I also swap out to XB8 ? 

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11 days ago

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XfinityChristy

Official Employee

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2.8K Messages

 

user_jtrt43 Hello and thank you for reaching out via our Xfinity Community forums. It sounds like you are having and issue with your gateway. Can you tell me more about that so I can see how we can help. If needed we will be able to send you a new gateway. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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9 days ago

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EG

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118.7K Messages

9 hours ago

@ugaguy2010 

I realize that. It's just a workaround to lessen some of the pitfalls. It's not a miracle cure. 

The XER10 is a straight router. There is no cable modem component as a combo gateway device has. I guess they felt that it didn't need a true bridge mode function.

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