4 Messages
Xbox online gaming
My internet works fine. I Can stream Netflix, YouTube, etc. on any device INCLUDING my Xbox. I simply Cannot play anything online. If I try to hop onto a 2k game, I get error coded. I hop onto Madden, error coded. I get on Call of Duty, error coded.
They did some network stuff in my area before this became an issue and it’s not working. I’ve scourge the internet the past week and I’ve seen countless people without a solution so honestly I’m just thinking it’s Xfinity [Edit: Language] with me. I’m not upgrading from 200 to 400, you can forget that. What I need is a reason why I can’t play online for the 1-2 hours I get every now and then and a solution to this issue.
I’ve tried everything. Resetting everything. Having a technician come in and do something. Getting a new modem. DNS, IP, Port Forwarding, deleting and readding, changing the password, resetting the entire [Edited: "Language"] Xbox and redownloading everything, Taking down the firewall and putting it back up. You name it, I’ve already tried it. If anyone can help me with this, I’d appreciate it.
XfinityPeterH
Official Employee
•
1.8K Messages
2 years ago
Hello @Marcus110599 and thanks for your post. We are here to help. I see you have already sent us a direct message but to want to ask to please wait until we direct you to send us a message. That way we can properly track your request and provide you with the correct support. Thanks for following our guidelines.
Since you stated your internet works fine this sounds like an issue with your Xbox. Have you contacted Microsoft to see what the issue could be?
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