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Saturday, April 6th, 2024 7:23 PM

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XB8-T

New router will not connect blink sync module. Comcast said no way to separate bands on this new intelligent router. Please help

2 Messages

1 year ago

I was able to separate the 2.4ghz band. I connected smart bulbs to it, no problem but blink system still not connecting. Is there some security setting on this router that could cause a problem?

Official Employee

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1.2K Messages

 

user_b0vd46 Thanks for posting on our Community Forums. Sorry to hear that you're having trouble connecting your Blink system. I've found this thread with a similar issue. Do the links included and steps advised help at all?

 

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