Cruze's profile

New Poster

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12 Messages

Tuesday, March 7th, 2023 12:32 PM

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xb8 WiFi not broadcasting

I have an Xfinity XB8-t. It is not showing up i the list of available networks. Ethernet is ok. I'm able to get online by using a secondary router bridged to XB8 via Ethernet. I think these buggy device's WiFi is kaput. Nothing but trouble (ore on tht list later) since I got it a few months ago.

Can someone help, please? Is a Comcast employee here in this forum? I have everythiing I could except go into the modem - Comcast doesn't allow me to manage this rented brick :-(

I have reset the wifi and also the router. I have reset the gateway. I have booted all devices. Nothing works, the WiFi does not appear in list of Available networks and no device is connected to it. Thank you.

Visitor

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1 Message

2 years ago

I'm having the same issue. Everything was fine yesterday and then woke up to no wifi broadcasting. Restarted multiple times and all the tests run successfully on the app. Wired works but no Wifi. Looks like an overnight firmware update has broken WiFi on the devices.

New Poster

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12 Messages

2 years ago

A Direct Message to Xfinity Support is nswered for an hour! Chat agents are not available. And the call back took 15 minutes and she is neither understanding or listening even!!

Visitor

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2 Messages

2 years ago

Exact same issue ... at almost exactly the same time. Woke up this morning, no wifi being broadcasted but wired connection works fine. [Edited: Language] is going on?

(edited)

Visitor

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4 Messages

2 years ago

Ditto. Happened between 4:30 and 5:30 am. Calvert County MD. I was dropped three times from the queue to reach an XFINITY agent 

Expert

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108.4K Messages

2 years ago

Visitor

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2 Messages

@EG​ Um, that URL points back to a “me too” comment in this forum thread. Please check.

Expert

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108.4K Messages

2 years ago

@greyhairedkid 

Thank you ! Fixed the link.

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