New Poster
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10 Messages
x1 connecting to community wifi without modem
My mom has community cable and wifi...she had a white xfinity box on the wall. I was told her x1 dvr could connect to community wifi without modem. But....not sure it can. I have been given many different answers by xfinity. For a week she was able to access apps then it went away. Does she or doesn't she need a modem and if not how do we get dvr connected to wifi...setup screen has no connection to wifi screen.
XfinityJanelle
Official Employee
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1.5K Messages
9 months ago
Hi @iufan12 Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the DVR. I would be more than happy to offer my assistance looking into this further for you.
What type of DVR does she have? Does she have a physical cable box? Are you able to provide the model number in order to best assist you? We look forward to assisting you with your questions regarding DVR service.
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EG
Expert
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110.2K Messages
9 months ago
@iufan12 @XfinityJosephA @XfinityShawn
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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