X class

It doesn’t make a difference I just don’t see how that they’re on x class verified today btw they showed me and xfinity is saying it’s not available to me ?

@user_u0n7et Once it does roll out you would receive a email when it does become available. The modem they received may have been an oversight by the warehouse team or a few different scenarios. We are happy to double-check your address for you if you would like us to, just let us know.

Yes please check the address 

@user_u0n7et​ 

If a neighbor that is on the same node / cable segment as you are on has it, then it's available to you as well.

@user_u0n7et  Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it