Visitor
•
1 Message
Worst service
We had WOW for years. Worked fine. Switched to Xfinity and internet is always dropping the connection. Technician came out and put in a new gateway. Worked for 24 hours and now I have no internet at all. At least before the connection would come back. Can’t speak to a live agent. App support is a joke. They want to come back out in 4 days to fix it again. This is a second home so now i have to drive back 6 hours so they can try again. It would be easier to switch back to WOW - which we will do. Xfinity should be embarrassed by how bad the service is and how horrible customer service is when you have a problem - which you will.


No Responses!