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user_hfhvkp
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Monday, February 17th, 2025 1:53 AM

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Will "Bridge Mode" on the Arris TG1682G disable the phone lines?

I have an Arris TB1682G gateway. I am trying to set up a Raspberry Pi Pi-hole as the primary DNS.  I'd like to know if I turn on "Bridge Mode" on the Arris TG1682G -- since this will disable all router functions -- will the Bridge Mode disable the phone lines?

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2 months ago

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EG

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109.8K Messages

2 months ago

No it will not.

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user_hfhvkp

3 Messages

Thanks for the quick answer!  Can you say a little more?  Are the phone lines completely supported by the modem functionality alone -- so that loss of routing functionality does not affect them?   Or -- have you tried this and the phones still worked?  Thx much.

2 months ago

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EG

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109.8K Messages

2 months ago

Quite welcome ! That gateway device contains three separate / independent components that are built in. A cable modem for data transfer and connection to the Comast system. A voice modem (eMTA) for the phone service. And a router for routing / home networking / WiFi capability. Turning off the routing / WiFi functions will not affect the phone service. I've seen many many posts here over the years indicating so. And also posts by Comcast employees stating so.

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user_hfhvkp

3 Messages

Thanks much, that's what I needed to know!

2 months ago

EG

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109.8K Messages

@user_hfhvkp​ 

My pleasure !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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2 months ago

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