Hi there, @user_48p0qp! Thanks for reaching out to us here on the Community Forum. Are you referring to the device you're on? If so, you would navigate to the WiFi settings and make sure you're logged in to your home's private WiFi name. Let me know if this is what you mean, or if there are more details you can share on the issue at hand.
XfinityFrank
Official Employee
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1.9K Messages
6 hours ago
Hi there, @user_48p0qp! Thanks for reaching out to us here on the Community Forum. Are you referring to the device you're on? If so, you would navigate to the WiFi settings and make sure you're logged in to your home's private WiFi name. Let me know if this is what you mean, or if there are more details you can share on the issue at hand.
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EG
Expert
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115.5K Messages
5 hours ago
Concern moved here to the Home Networking help section.
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