Visitor
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1 Message
Wifi
Our WiFi has been going out EVERY SINGLE DAY! Sometimes multiples times a day and for sometimes hours at a time! It’s been going on for like a year now and I am beyond fed up. What’s the point in paying to have something that doesn’t work all the time? I could see it going out here or there due to weather or whatever but when it’s happening daily, that’s an issue’s I am ready to switch to a new internet provider due to it!!!! What is going on?!?
EG
Expert
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114.3K Messages
3 hours ago
For a test, does a computer / device that is hardwired directly to the router / gateway device with an Ethernet cable have the same problem ?
With this test, we are trying to isolate this down to being either a WiFi-only problem or a problem with the general connection to the Comcast system, which would of course affect both. It's a good first step in troubleshooting before proceeding any further.
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