Visitor
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4 Messages
Wifi
This is the fifth time I have had to fill out this information because of this website is not good. I need help. Can I get help. 20 characters needed
Visitor
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4 Messages
This is the fifth time I have had to fill out this information because of this website is not good. I need help. Can I get help. 20 characters needed
EG
Expert
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112.8K Messages
1 month ago
The concern is not "E-mail" help related......... Topic moved here to the proper help section for assistance.
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XfinityRaf
Official Employee
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1.2K Messages
1 month ago
Good morning @user_dos87l. Can you provide me some more details about the issue you are having with your internet?
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user_dos87l
Visitor
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4 Messages
1 month ago
Hi. When I am at home the Wi-Fi shows just one bar down and it will not work On my Android phone. This is not good. I need the Wi-Fi to work of course.
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EG
Expert
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112.8K Messages
1 month ago
@user_dos87l Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
https://forums.xfinity.com/conversations/internet/answered-how-to-improve-your-xfinity-wifi/602da486c5375f08cd804f16
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting?linkId=180985598
https://www.cnet.com/how-to/home-networking-explained-part-2-optimizing-your-wi-fi-network/
https://www.smallnetbuilder.com/wireless/wireless-features/wi-fi-ping-spikes-causes-and-fixes/
There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck !
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