Visitor

 • 

1 Message

Monday, January 19th, 2026 7:19 PM

wifi settings

Hi,

I am looking to update my wifi settings. I am being redirected to xfinity mobile app and the app is useless. I cannot find my active router. I need help with this.

Oldest First
Selected Oldest First

Expert

 • 

115.5K Messages

2 hours ago

They recently updated the gateway's firmware. You have to turn on admin access in the app now;


https://www.xfinity.com/support/articles/admin-tool-access

It needs to have firmware version 5.62


Open the Xfinity App. (You'll need a working connection for this step).

Go to the WiFi tab.

Select View WiFi equipment and open Advanced Settings.

Select Admin Tool online access.

Slide the toggle button to Allow Admin Tool access (ON).

Select Save.

After that, you should be able to navigate to http://10.0.0.1 

forum icon

New to the Community?

Start Here
// -->