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Saturday, March 15th, 2025 5:44 PM
My WiFi won’t accept my username or password.
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Expert
•
109.5K Messages
20 days ago
If you are using a Comcast rented gateway device, see these links;
https://www.xfinity.com/support/articles/view-change-wifi-password
https://www.xfinity.com/support/articles/wifi-change-admin-tool
Official Employee
1.2K Messages
18 days ago
Hi there, @user_14ggo3! Thanks for reaching out to us here on the Community Forum! Sorry to hear about the trouble logging in to WiFi. Is this still the case? Here are some directions on updating the WiFi password that may help! : https://www.xfinity.com/support/articles/view-change-wifi-password
@user_14ggo3
Did the info at those links that I posted help you out ?
EG
Expert
•
109.5K Messages
20 days ago
If you are using a Comcast rented gateway device, see these links;
https://www.xfinity.com/support/articles/view-change-wifi-password
https://www.xfinity.com/support/articles/wifi-change-admin-tool
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XfinityFrank
Official Employee
•
1.2K Messages
18 days ago
Hi there, @user_14ggo3! Thanks for reaching out to us here on the Community Forum! Sorry to hear about the trouble logging in to WiFi. Is this still the case? Here are some directions on updating the WiFi password that may help! : https://www.xfinity.com/support/articles/view-change-wifi-password
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EG
Expert
•
109.5K Messages
18 days ago
@user_14ggo3
Did the info at those links that I posted help you out ?
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