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Saturday, March 15th, 2025 5:44 PM
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My WiFi won’t accept my username or password.
Responses
Expert
•
117.1K Messages
1 year ago
If you are using a Comcast rented gateway device, see these links;
https://www.xfinity.com/support/articles/view-change-wifi-password
https://www.xfinity.com/support/articles/wifi-change-admin-tool
Official Employee
2.1K Messages
Hi there, @user_14ggo3! Thanks for reaching out to us here on the Community Forum! Sorry to hear about the trouble logging in to WiFi. Is this still the case? Here are some directions on updating the WiFi password that may help! : https://www.xfinity.com/support/articles/view-change-wifi-password
@user_14ggo3
Did the info at those links that I posted help you out ?
EG
Expert
•
117.1K Messages
1 year ago
If you are using a Comcast rented gateway device, see these links;
https://www.xfinity.com/support/articles/view-change-wifi-password
https://www.xfinity.com/support/articles/wifi-change-admin-tool
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XfinityFrank
Official Employee
•
2.1K Messages
1 year ago
Hi there, @user_14ggo3! Thanks for reaching out to us here on the Community Forum! Sorry to hear about the trouble logging in to WiFi. Is this still the case? Here are some directions on updating the WiFi password that may help! : https://www.xfinity.com/support/articles/view-change-wifi-password
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EG
Expert
•
117.1K Messages
1 year ago
@user_14ggo3
Did the info at those links that I posted help you out ?
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