WiFi not connecting

Please start here if you wish;

https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9 

Hello and good morning @chrisf2. Thanks for reaching out to our team for help with your Wi-Fi concerns. I would like to try and troubleshoot your connection with you before you go int a store to swap out your device. 

Can you tell us more about what's going on such as a slow or intermittent connection? 

Are multiple devices affected or just one?

Can you tell us more about your set-up; Do you have a separate router, splitters, extender, surge protector or amplifier connected? 

@chrisf2 

Have you had a chance to see if any of those troubleshooting tips apply ?