Greetings @user_17fxcb, and thanks for posting your issue to the Xfinity forums, i hope this message finds you well. I am sorry to hear about the issues you are having setting up the modem, but you have come to the right place for assistance. You mentioned that the light on the modem is not blinking white. What is the light doing?
XfinityJeff
Official Employee
•
796 Messages
13 hours ago
Greetings @user_17fxcb, and thanks for posting your issue to the Xfinity forums, i hope this message finds you well. I am sorry to hear about the issues you are having setting up the modem, but you have come to the right place for assistance. You mentioned that the light on the modem is not blinking white. What is the light doing?
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