Victor123456's profile

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2 Messages

Wed, Oct 21, 2020 5:00 PM

WiFi Network is not appearing as an option for one computer

We just had Xfinity wifi router installed in our house, every device we have is able to connect to it and utilize it, however for my Windows 10 laptop the wifi doesn't appear as an option. When I go to wifi I see many other options but now my own, and my laptop is able to connect wifi in other places such as at work or when using my phone as a hot spot. Any advice on how to deal with this would be appreciated.

 

Also I've tried updating the wifi by having it automatically search for a new driver, uninstalling the driver and restarting my computer, and done a few things in the command prompt such as reseting Winsock and releasing and renewing my ip address.

Accepted Solution

BruceW

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23K Messages

1 y ago

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1 Message

@BruceW no it doesn’t.

EG

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89.9K Messages

@user_b36b8c


Please create a new topic of your own here on this board detailing your issue. Thanks.  Year old dead thread now being closed. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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New Poster

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2 Messages

1 y ago

@BruceW Thanks a ton, that fixed it. I'm actually a little annoyed cause I saw that post yesterday but I didn't see how to access that setting option. But I see now and the issue is fixed, thanks again.

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