WiFi is going in and out

Hello, WiFi in my building/area has been going in and out for the past few days. I’ve seen Xfinity trucks out here working but it seems like the problem is getting worse! One of the men in the trucks said they’re working the problem. How long is this issue expected to last?

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XfinityJeniece

Official Employee

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4.5K Messages

21 hours ago

Hey there, @user_rypzxz, thanks for reaching out through Xfinity Forums regarding your account and connection. I can understand how frustrating it is to have your Wi-Fi repeatedly dropping, especially for several days. Since you’ve noticed work being done in the area, have you checked the Xfinity app to see if it shows any current service interruptions or updates for your address?

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user_rypzxz

Visitor

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3 Messages

The issue has been fixed in my neighborhood…thank you!

7 hours ago

0

XfinityRaul

Official Employee

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3.2K Messages

@user_rypzxz I'm glad to hear this issue has been resolved. Please contact us if you have any additional questions or concerns at any time, we're available 7 days a week. In the meantime, stay safe and enjoy the rest of your day!

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6 hours ago

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EG

Expert

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122.7K Messages

2 hours ago

Now closing the solved topic.

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Your Home Network

user_rypzxz

WiFi is going in and out

XfinityJeniece

user_rypzxz

XfinityRaul

EG

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