1 Message
Wifi interruptions
I spoke with Xfinity on the phone bc a new arris device had connected to my account. They removed the device and the password was changed. Once reconnected the wifi is slow, when using the television the image is blurry and buffers a lot. Thanks in advance for any help.
XfinityKatie
Official Employee
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744 Messages
1 year ago
@user_uf8xiy We definitley want to ensure that you have the best connection possible to enjoy! Have you done any troubleshooting to help with your connection? We have a few helpful articles to aid in troubleshooting like our Xfinity Internet and WiFi connection troubleshooting guide and Troubleshoot your home WiFi network with Xfinity xFi guide. Do either of these help with improving your WiFi connection?
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