Visitor
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1 Message
Wifi extender battery
Where can I purchase the pro wifi extender battery can not find on web site went to local Xfinity store they don't carry them and would not order for me. Ty
Visitor
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1 Message
Where can I purchase the pro wifi extender battery can not find on web site went to local Xfinity store they don't carry them and would not order for me. Ty
EG
Expert
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118.8K Messages
47 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemitrius
Official Employee
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2.8K Messages
41 minutes ago
Hey @user_t31si8, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you being an active subscriber to our Xfinity Pro WiFi Extender. I have one as well and has come in handy a few times with the weather I have been having at home.
A battery back-up is available for an additional purchase. The battery is a one-time $60.00 charge that we can help process the order. The battery will help provide up-to 4 hours of back up during a power interruption when fully charged.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help get this ordered for you.
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