1 Message
Wifi Drops at Night
My wifi connection randomly drops at night after around 10PM. My phone will show full bars but I won’t be able to connect to Internet.
I pay for the fastest Internet plan because I need reliable internet. I need help sorting this out and finding a solution.
EG
Expert
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109.9K Messages
3 months ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinitySara
Official Employee
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1.6K Messages
3 months ago
Hey there, @user_29t5eg! Thanks for coming to our Xfinity Community Forum with your connectivity concerns. I can definitely understand needing a solid connection and wanting a solution as soon as possible. You've come to the right place :) Our team is awesome to work with because we'll do everything we can to help, including providing the latest help docs, running diagnostics, scheduling a Trouble Call, etc. By chance, have you been able to review the connection troubleshooting tips shared earlier by our Expert, EG?
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