Hey @user_cp2ghd , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your internet connection. I would be more than happy to offer my assistance looking into this further for you. Are you still seeing the internet is down?
EG
Expert
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107.5K Messages
9 days ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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XfinityJanelle
Official Employee
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1.3K Messages
7 days ago
Hey @user_cp2ghd , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your internet connection. I would be more than happy to offer my assistance looking into this further for you. Are you still seeing the internet is down?
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EG
Expert
•
107.5K Messages
7 days ago
@user_cp2ghd
Were you able to obtain any outage info using those methods ?
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