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1 Message
Saturday, August 29th, 2026 7:51 AM
Rebooting doesn't work. Is there an update in progress?
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Expert
120.4K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
2.4K Messages
10 hours ago
Hey @Contactpro , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your service. Are you still seeing an issue with your service working?
6 hours ago
@Contactpro
Were you able to find any outage info on that site or in the app ?
EG
Expert
•
120.4K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityJanelle
Official Employee
•
2.4K Messages
10 hours ago
Hey @Contactpro , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your service. Are you still seeing an issue with your service working?
0
0
EG
Expert
•
120.4K Messages
6 hours ago
@Contactpro
Were you able to find any outage info on that site or in the app ?
0
0