Visitor
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1 Message
Wifi connected but not secure
I noticed that my wifi connections have a little lock icon that it's visible when I connect to my wifi. However, when I connect 21 of my wifi accounts, it's telling me that I am connected but not secured. How do I make sure that this particular wifi connection is also secured? Like my other wifi connections
XfinityJustinM
Official Employee
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993 Messages
3 hours ago
Hi @user_o1sb7q,
If you do not see a lock next to the network name it means the network is likely public or without a password. Are you attempting to connect to one of the Xfinity hotspots named either "xfinitywifi", "XFINITY", or "Xfinity Mobile"?
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