dkinley11's profile

New Poster

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4 Messages

Sun, Nov 29, 2020 3:00 AM

Wifi 6 AX Settings

I am trying to set my XB7 to use the AX setting for wifi 6 for my iphone 12 PRO MAX
I go to activate it on the XFI app under advanced settings 2.5/5G it says successful when I go back it never changed the setting 

I next tried to go in 10.0.0.1 on my mac to change it says it went through and when I go back to the previous page it shows it changed but when I go back to Xfinity (formerly XFI) it says nothing changed
I called tech support they couldn't change it they said that option was taken away from them when XFI was launched

here is my software info incase you need it

eMTA & DOCSIS Software Version:Prod_19.3_d31 & Prod_19.3
Software Image Name:CGM4331COM_4.4p12s1_PROD_sey
Advanced Services:CGM4331COM
Packet Cable:2.0


can someone help me get it working (Comcast Employee Prefered) thank you so much

Responses

jweaver0312

Expert

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1.9K Messages

7 m ago

As long as it reflects AX on the gateway, it’s fine and AX is working.

New Poster

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4 Messages

7 m ago

When I do speed test to iPhone 12 PM I only get 200 down but upload is correct 16 up I have 600 extreme pro

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