Hey there, @user_isfaf4, thanks for reaching out through Xfinity Forums regarding your WiFi connection. We are happy to help with troubleshooting. To get started, are all devices unable to connect, or is it just one device? Also, have you already tried restarting your modem/gateway and the device you're using?
XfinityJeniece
Official Employee
•
4.6K Messages
2 months ago
Hey there, @user_isfaf4, thanks for reaching out through Xfinity Forums regarding your WiFi connection. We are happy to help with troubleshooting. To get started, are all devices unable to connect, or is it just one device? Also, have you already tried restarting your modem/gateway and the device you're using?
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