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pmell20
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Monday, April 27th, 2026 4:21 PM

Why is my wifi extender blinking?

I’ve had my Wi-Fi extender for about a month and all of a sudden the light is blinking, is there a problem?

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11 hours ago

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EG

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3 days ago

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pmell20

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74 Messages

What kind of a response is that?

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3 days ago

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XfinityFrank

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Hi there, @pmell20. Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having trouble with your WiFi Extender. The light blinking on it could mean several things including it being ready to pair, a connection issue of some kind, or it is in startup mode. Are you still running into a problem with it?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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17 hours ago

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pmell20

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74 Messages

I unplugged the extender until I decide what to do with it.

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12 hours ago

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EG

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117.7K Messages

3 days ago

It's a Google search for your issue. Click the link.

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pmell20

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Thanks, that’s the first thing I did, but it didn’t resolve my issue.

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12 hours ago

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XfinityAlyssaA

Official Employee

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2.6K Messages

Thank you @pmell20 for trying @EG's advice and letting us know that it did not resolve your issue. May I confirm the color of the blinking light? Is it red or white?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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12 hours ago

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pmell20

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thank you, It is white.

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12 hours ago

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XfinityAlyssaA

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2.6K Messages

Thank you for confirming that the light is blinking white @pmell20. Are you able to try moving the device closer to your gateway to see if that helps?

 

 

Additionally, are you experiencing any issues with other devices connecting to your network?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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12 hours ago

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pmell20

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74 Messages

All systems are working fine.  The Extender is about 2 feet from the router.

should it be closer?

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12 hours ago

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pmell20

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11 hours ago

I moved it and I am now re-installing the extender.

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