C

Visitor

 • 

1 Message

Thu, Apr 22, 2021 5:45 PM

Why is my internet down each morning?

My internet connection typically works throughout the day, but is out every morning. There is a solid red light on the modem. I have to unplug the modem and plug it back in to re-establish internet connection. The connection is reliable for the rest of the day, but the problem reoccurs the next morning.

Responses

ComcastAirelle

Official Employee

 • 

107 Messages

12 d ago

Hi there! We would be happy to assist you with your internet problem. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there! 

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