1 Message

Thu, Apr 22, 2021 5:45 PM

Why is my internet down each morning?

My internet connection typically works throughout the day, but is out every morning. There is a solid red light on the modem. I have to unplug the modem and plug it back in to re-establish internet connection. The connection is reliable for the rest of the day, but the problem reoccurs the next morning.



Official Employee


107 Messages

12 d ago

Hi there! We would be happy to assist you with your internet problem. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here