Visitor

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1 Message

Thursday, January 15th, 2026 7:34 PM

Why am I paying for Internet that is in and out all day and all night

I can't work from home. I can't watch a movie. The Internet is spotty every day all day.

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Expert

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115.4K Messages

2 days ago

Official Employee

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2K Messages

6 hours ago

user_tytt3a thank you for using the Xfinity Community Forums page to reach out today. I understand that you would are coming across some concerns with your internet connection, which is impacting your ability to work and enjoy video content. Let's get this properly addressed together. Firstly, can you confirm for me the troubleshooting steps you have already attempted? 

Expert

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115.4K Messages

6 hours ago

@XfinityMarcus 

My post must be invisible........

Expert

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115.4K Messages

6 hours ago

@user_tytt3a 

Have you had a chance to see if any of those troubleshooting tips apply ?

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