Visitor
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1 Message
Very slow internet since may 1st
Can barely get to outlook or websites. Xfinity test says fine. Other internet test says poor and unstable. No support from Xfinity just AI chat.
Visitor
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1 Message
Can barely get to outlook or websites. Xfinity test says fine. Other internet test says poor and unstable. No support from Xfinity just AI chat.
EG
Expert
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117.8K Messages
2 days ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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user_85z8fu
Visitor
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1 Message
2 days ago
I'm experiencing the same thing. TV out of focus, keeps buffering, brand new Xfinity router. [Edited: "Language"]
(edited)
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XfinityDuron
Official Employee
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714 Messages
17 hours ago
Hello there @user_o7ko6a, I know how frustrating it can be when you're dealing with slow internet. Have you taken the time to reboot your modem?
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EG
Expert
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117.8K Messages
3 hours ago
@XfinityDuron
That's covered in the troubleshooting tips article that I posted 2 days ago....................
@user_o7ko6a
Have you had a chance to see if any of those troubleshooting tips apply ?
(edited)
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