Very slow internet connection (13Mpbs)

Please start here if you wish;

https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9 

Hey there, kpx0001! Thank you so much for taking the time to reach out to us here on Xfinity Forums. I am sorry to hear about the connection concerns, are you still experiencing slow connectivity? If so, there are some really great troubleshooting steps to help improve the signal here. Please let us know if you still need assistance with further troubleshooting. 

@kpx0001 

Have you had a chance to see if any of those tips that I posted a couple of days ago apply ?