You need one of Comcast's newer rental gateways (XB6, XB7, XB8) or one of the few retail devices shown in the "Next Gen Speed Tier" group with an upload speed rating in the "All Compatible Devices" PDF. Also see the Reddit link, which lists the approved devices as well as other requirements for faster upload speeds.
Realize that although Comcast calls some devices "Approved" and some "Recommended", for all but a few devices those designations only mean "approved/recommended for use with their Internet service", and not necessarily approved for the new upload speeds.
Comcast could make all of this much clearer, but they have chosen not to do so.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
I concur with the previous post. Only way to get better upload speeds is to rent the Xfinity Gateway. I just got the XB8 and am seeing 235Mbps upload speeds. My Arris S33 wouldn't go past 41.5Mbps upload. Now If I can only get the 2G download that I was promised :(
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... Only way to get better upload speeds is to rent the Xfinity Gateway ...
That's one way. The other, as stated above, is to use one of the few retail devices shown in the "Next Gen Speed Tier" group with an upload speed rating in the "All Compatible Devices" PDF (link posted above). Either way, you also need to meet the requirements listed in the Reddit link.
Comcast could make all of this much clearer, but they have chosen not to do so.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
BruceW
Gold Problem Solver
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26.3K Messages
10 months ago
See https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgebase/next-generation-internet/.
And especially see the "All Compatible Devices" link near the bottom of https://www.xfinity.com/support/devices (at the moment it points to https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.05.17%20Full%20List%20of%20Compatible%20Devices.pdf, but this changes from time to time).
You need one of Comcast's newer rental gateways (XB6, XB7, XB8) or one of the few retail devices shown in the "Next Gen Speed Tier" group with an upload speed rating in the "All Compatible Devices" PDF. Also see the Reddit link, which lists the approved devices as well as other requirements for faster upload speeds.
Realize that although Comcast calls some devices "Approved" and some "Recommended", for all but a few devices those designations only mean "approved/recommended for use with their Internet service", and not necessarily approved for the new upload speeds.
Comcast could make all of this much clearer, but they have chosen not to do so.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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phillyaj
Contributor
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32 Messages
10 months ago
I concur with the previous post. Only way to get better upload speeds is to rent the Xfinity Gateway. I just got the XB8 and am seeing 235Mbps upload speeds. My Arris S33 wouldn't go past 41.5Mbps upload. Now If I can only get the 2G download that I was promised :(
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XfinityFrank
Official Employee
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1.3K Messages
10 months ago
Hello, @user_xh6wbi! We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Thanks!
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BruceW
Gold Problem Solver
•
26.3K Messages
10 months ago
That's one way. The other, as stated above, is to use one of the few retail devices shown in the "Next Gen Speed Tier" group with an upload speed rating in the "All Compatible Devices" PDF (link posted above). Either way, you also need to meet the requirements listed in the Reddit link.
Comcast could make all of this much clearer, but they have chosen not to do so.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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