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Sunday, February 23rd, 2025 7:59 AM

Upload speed significantly smaller

I love playing games and occasionally stream on twitch, which earns a bit of income. I stopped for a bit due to being busy and decided to do some streaming today. I was upset to find that my bitrate frames were dropping drastically which tells me my upload speed was garbage. I checked and sure enough I was barely getting 1 mbps while a month ago I was getting around 70-100+ Mbps. What happened? I am upset because streaming is a good portion of my income.

Official Employee

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1.9K Messages

22 days ago

@AngelKhmer Welcome to our community forum! I have a streamer in the home so I know how important it is to get the speeds you pay for. We're a team of experts dedicated to addressing all your questions and concerns and we'll work alongside you until we reach the best possible resolution :).

What troubleshooting steps have you tried so far? You can use the Xfinity app to troubleshoot or find helpful tips to get started here

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