6 Messages
Upload Speed Dips below 20
So i had the 800 plan for almost a year, finally upgrade it to 1 or 1.2 gb plan but i love to livestream, but for some odd reason everyday at between 8pm est to around 1-2am est, i notice my upload speed is below what i need to stream effective during those times and that made it hard on me to livestream, at and its genuinely i was going to wait to see if it fixes itself, BUT IT HASNT IT ONLY STATED BACK IN JANUARY AND I THOUGHT THAT MAYBE TIME WOULD FIX IT!!!!! I justxwant to stream properly again




XfinityMatthew
Official Employee
•
1.2K Messages
2 months ago
@SiegePirate Sorry to hear you are receiving intermittent speeds. That is certainly something we would want to help get figured out for you. Can you elaborate on what self-service troubleshooting steps you've taken so far? Any equipment changes or tech visits since the issues started?
3
0
EG
Expert
•
115.2K Messages
1 month ago
@SiegePirate @XfinityRaul
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
0
0
SiegePirate
6 Messages
19 hours ago
So I have some bad news..... it seem to have gone back to what happened of dipping below, i streamed yesterday night and it was terrible, the other day i stream after coming home from work it seem fined but from 6pm yesterday till i ended my stream still was giving me issues with my upload speed dropping..... im paying 200+ a month to have the good internet with consistency.... what happened? it was temporarily fixed and i thought it was solved till last night...... i have good equipment.... is the wiring and such outdated to my home?
1
0