Upgraded internet plan but getting same download speed as before.
I upgraded to the 1200mb plan from a 500mb plan but my download speed is the same as before. How do I get the new download speed activated? When I signed up, the package said that my current router was compatible and my computer is using a wired connection less than 2 feet from the router.
I have tried restarting my router manually, restarting my router through the xfinity site, unplugging my router, restarting my computer... I'm out of ideas.
Any solution would be greatly appreciated.