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Update to earlier post
Issues with new used modem per earlier post but during chat tech asked our cost of internet, I said internet and TV $207/mo, he reconfirmed our account and said it's 217, I figured he knew, I didn't have bill handy. I agreed to the 217, just looked up bill and it's 207. I am filing complaint with Illinois Commerce Commission about this false representation and failure to follow my modem activation instructions.
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