1 Message
Unstable internet
My connection keeps becoming unstable ever since the tech came. Coax cable is new. Ethernet cable is new. Everything is tightened. Modem is restarted. What do I need to do to fix this as I am not able to work. Thanks
1 Message
My connection keeps becoming unstable ever since the tech came. Coax cable is new. Ethernet cable is new. Everything is tightened. Modem is restarted. What do I need to do to fix this as I am not able to work. Thanks
XfinityAirelle
Official Employee
•
2.5K Messages
1 year ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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