Visitor

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2 Messages

Tuesday, December 23rd, 2025 4:07 AM

Unstable Internet (wifi and ethernet)

My speeds are great but I keep having issues of wifi dropping throught the day doesn't matter what I'm doing. If it's on ethernet it drops if it's on wifi it drops. Xfinity app says everything is fine but it's not. It's getting so bad to a point that I wanna leave Xfinty.
I have tighted up the coax cables inside and out. I have done restarts many time. This problem is drving me crazy. I have tried looking for many solutions

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Expert

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115K Messages

2 days ago

Official Employee

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2.3K Messages

4 hours ago

Thank you for reaching out to us @user_l7i04e! We’d regret seeing you go! Are you noticing the internet drops on multiple device at the same time or is this impacting a specific device? Does the internet drop on certain websites, applications, or video games?

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