Visitor
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2 Messages
Unreliable Wifi
We have significant issues on a daily basis with unstable wifi, affecting everything in the house.
Visitor
•
2 Messages
We have significant issues on a daily basis with unstable wifi, affecting everything in the house.
XfinityJeff
Official Employee
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561 Messages
1 month ago
Greetings @user_8mem8z, and thanks for posting to the Xfinity forums, I hope this message finds you well. As someone that works from home, I can understand the need for a reliable connection. You have reached the right place for assistance with this issue. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
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EG
Expert
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115.4K Messages
1 month ago
@user_8mem8z @XfinityJeff
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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