Problem Solver
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729 Messages
Unlock gateway
I have a Comcast XB7-T (Technicolor CGM4331COM) gateway
I see the following in the gateway configuration
Private Wi-Fi Network Configuration
Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are being managed automatically to help optimize your home Wi-Fi network and improve Wi-Fi coverage.yxfi.
I made changes to the configuration when I first got it. Now it is locked . How do I unlock it so I can manually make changes again?
XfinityAirelle
Official Employee
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2.7K Messages
4 years ago
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!
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EG
Expert
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111.4K Messages
4 years ago
@MisterEd51
Have you tried using the Xfi website or the Xfi app interfaces ?
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