6 Messages
Unable to upload videos/large files
I have the following hardware:
Model: XB8
Vendor: Technicolor
Revision: 2.1
Firmware: CGM4981COM_6.7p14s1_PROD_sey
I am unable to upload videos/large files from home network. This problem is specific to my home internet configuration. I've tested several other variations with success.
1) When I test the same file upload from my phone hotspot via WiFi using same macbook the upload is successful.
2) When I test the same file upload from a different networkd via WiFi using same macbook the upload is successful.
3) When I test with hard LAN cable connection to Xfinity modem/router direct to macbook the upload file FAILS (same failure via WiFi).
This is very frustrating and seems very specific to some Xfinity router configuration.
XfinityNicolas
Official Employee
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1.1K Messages
1 month ago
Hey user_0ysi4b, thanks for reaching out to Xfinity Support on our forums. Are you getting any errors when trying? For example BAD SSL?
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EG
Expert
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105.7K Messages
1 month ago
@user_0ysi4b @XfinityAdrienne
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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