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umich domains not resolving
As of about 11 AM this morning, I am not able to reach (get a timeout error) any University of Michigan domains that require shibboleth using Xfinity. For example https://mcommunity.umich.edu I am able to reach these websites and services if I use my AT&T cell phone as a hotspot. The issue is not with my internal devices, but seems to be with a proxy server in the Detroit area (possibly Pontiac).
XfinityArmand
Official Employee
•
1.9K Messages
8 days ago
Thank you so much for taking the time to reach out to Xfinity Support @knoxilla! We are so glad to hear from you and want to help in any way that we can to ensure you are having the best experience with your internet service. No worries! You have reached out to the best team to get things ironed out for you. Can you tell me if the issue is present after clearing your cache and cookies of the device you are accessing the site on?
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