Hey @user_dh85ap , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out about opening ports. I would be more than happy to offer my assistance looking into this further for you. Are you looking for assistance with port forwarding or general information about these 2 particular ports? Can please provide a little more information as to what you are looking to do?
Appreciate the details on this Dave! I have a neighbor that does ham radio. Always interesting to talk with him about it. Here is how to open those ports on an xFi Gateway:
Open the Xfinity App on your mobile device and sign in with your Xfinity ID.
Tap the WiFi tab at the bottom.
Select View WiFi equipment.
Select Advanced settings.
Select Port forwarding.
Select Add Port Forward.
Choose the specific computer or radio device from your list of connected devices.
Choose Manual Setup to enter the ports:
Port or Port Range: 5198-5199 (or add them individually if required).
Protocol: Select UDP (or BOTH / UDP preferred for EchoLink/VoIP applications).
Select Apply Changes to save.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
BruceW
Gold Problem Solver
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27.7K Messages
12 days ago
See https://www.xfinity.com/support/articles/list-of-blocked-ports. Note that the ports you are asking about are NOT on that list.
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XfinityJanelle
Official Employee
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2.5K Messages
10 days ago
Hey @user_dh85ap , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out about opening ports. I would be more than happy to offer my assistance looking into this further for you. Are you looking for assistance with port forwarding or general information about these 2 particular ports? Can please provide a little more information as to what you are looking to do?
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EG
Expert
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122.2K Messages
3 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.
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EG
Expert
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122.2K Messages
5 hours ago
@user_dh85ap
Would you please share with the community what the solution for this issue was so that all readers here may benefit from it ? Thank you.
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