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Two modems not allowed?
We have two Xfinity lines coming into the house - one upstairs that is connected to a modem/router which goes to a desktop, phone, and printer. I would like to connect a modem to the second line downstairs so we can have a hard-wired connection to our Xbox and get some peace from sons complaining about that connection. I know that both lines and both modems are live and working, but I learned today Comcast has a policy you can only hook up one modem per account. Is that true? Why? Is there some some work around? I thought I'd have an easy solution to my problem but apparently not.
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EG
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111.5K Messages
6 years ago
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strykerzr350
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147 Messages
6 years ago
Can confirm only one modem is allowed per house hold. Just for giggles I let a modem stay connected to a spiltter and it never connected to the CMTS while my other one stayed connected. If you would like the console connected hardwired you could connect it to the router, but we know this isnt ideal for your house set up.
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jweaver0312
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2.1K Messages
6 years ago
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EG
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111.5K Messages
6 years ago
FWIW, that was more so a while back but they seem to be phasing it all out now.
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user_d0b80c
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4 years ago
Hello... so what do we do? I have the same exact issue. So many people are gaming nowadays, Comcast should have a solution... like letting the cable box be an auxiliary modem of some sort that you can hardwire a gaming system to. Anybody have anything else on this?
Thank you
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