Twice the data usage July 2022

Xfinity shows my data usage July 2022 is twice my usage all my time with xfinity.

I did not add any new internet service and on July my data should be as average my every month data. Could that be because I did change my modem?

This conversation has been merged. Please refer the main conversation:

Sudden huge increase in internet data usage

Responses

XfinityEmilyB

Official Employee

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2K Messages

3 years ago

Thank you for taking time to reach out to us here about your data usage, @auman1! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity experience. Have you looked at your Xfinity app to check all the devices that have access to your internet network? The app will also show you the amount of time each device was using the internet, which is super helpful!

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mombecker

Contributor

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20 Messages

Thank you for taking time to reach out to us here about your data usage, @auman1! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity experience. Have you looked at your Xfinity app to check all the devices that have access to your internet network? The app will also show you the amount of time each device was using the internet, which is super helpful!

@XfinityEmilyB if only that were true! I can find no place in the app where the data use or "time using the internet" is available for an individual device. I agree that would sure be helpful!

3 years ago

0

Your Home Network

auman1

Twice the data usage July 2022

XfinityEmilyB

mombecker

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