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user_qsxxg4
1st Topic

2 Messages

Wednesday, March 19th, 2025 4:01 PM

Closed

Turn off wifi

I got a new xfinity modem/router and I want to turn off its wifi and use my eero router instead. How do I do that?

Question

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Updated 

13 days ago

51

3

0

Accepted Solution

EG

Expert

 • 

109.5K Messages

15 days ago

It needs to be put into bridge mode so that it acts only as a plain vanilla cable modem. See this;

https://www.xfinity.com/support/articles/wireless-gateway-enable-disable-bridge-mode 

0

XfinityJustinC

Official Employee

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1.1K Messages

13 days ago

Hello, @user_qsxxg4 thank you for taking time to create a post. You've contacted the right place for support, and want to ensure your question was able to get answered. We're you able to see the reply from our awesome Xfinity Forum expert @EG in regard to setting up bridge mode on the gateway? 

2

user_qsxxg4

2 Messages

Yes — I had marked it as the Accepted Solution a day or two ago. Thanks.

13 days ago

0

XfinityDemitrius

Official Employee

 • 

1.7K Messages

Awesome @user_qsxxg4!. Thanks @EG  for the quick assist. If you happen to need anything more, please do not hesitate to make a new public parent submission post. Thanks for being a part of our Xfinity Community and hope you have a great weekend ahead of you. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

13 days ago

EG

Expert

 • 

109.5K Messages

13 days ago

@XfinityDemitrius 

My pleasure ! Marked solved topic now being closed.

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