Visitor

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1 Message

Monday, March 16th, 2026 4:25 PM

Trouble shooting

Internet not working 

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Official Employee

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2.2K Messages

7 hours ago

 

Junebe24 have you checked the status of your service and connection in the Xfinity app? We want to confirm if the modem is online or offline. That's a good place to start.

 

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