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Friday, September 23rd, 2022

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There suddenly was an increase in data usage

The data usage hasn't changed in my household, yet xfinity has said I'm using over the 1.2 TB since July.  I see that there are many other customers who have experienced the same problem.  The problem is with xfinity. I have called twice regarding this issue and was told I would need to upgrade to the unlimited data plan.  One agent told me I had used 75% of my 1.2 TB in one day in July.. one day!  That isn't possible.  Xfinity is the problem.  When will this end?

This conversation has been merged. Please refer the main conversation:

Sudden huge increase in internet data usage

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