Visitor

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2 Messages

Monday, March 23rd, 2026 4:18 PM

Symmetrical speeds in Lowell, MA

I can see symmetrical speeds in my neighborhoods in Lowell, MA. But not at my location, just waiting for it. Anybody knows when it's coming at [EDITED: Private information].

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Expert

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116.8K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Visitor

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2 Messages

So what's status of symmetrical speeds?

Official Employee

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2.1K Messages

Hi there, @Dhar19! Thanks for reaching out to us here on the Community Forum. We can check to see if your location has symmetrical speeds available. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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